Shipping policy

Courier Orders

  • Standard Delivery for the greater Cape Town area is FREE for orders over R2000. This excludes furniture orders that will be quoted for by the sales team. T's & C's apply.
  • All orders need to be placed by 3pm for next day delivery. Standard delivery usually takes 2-3 working days. Orders must be paid in full before they are dispatched. The couriers will not accept any cash or payment.
  • When placing orders online, ensure the correct delivery method is chosen to avoid any delays and incorrect totals at checkout.
  • We accept EFT, credit & debit cards, SnapScan, Zapper or Payflex as payment options.
  • For EFT, once you receive your invoice with our banking details on it, you can email the proof of payment to accounts@logicabeauty.com
  • Please ensure there is someone at the delivery address on the day of delivery to receive your parcel. If for any reason there is a problem, kindly inform us in time as to not let the driver attempt to deliver.
  • There will be an extra delivery fee added to accounts for orders that need to be delivered a second time.
  • When placing an order please stipulate the own courier shipping method if you will using your own courier and inform us which company will collect on your behalf.
  • Confirmation of receipt of proof will be sent and the parcel will be given to the assigned courier. Depending on the option chosen your parcel will reach you within 24 – 72 hours.
  • We do not accept any liability for delayed delivery / loss / damage of the item/s caused by any third party.
  • An email and sms will be sent notifying you that the parcel has been shipped and provides you with the tracking number.

      Please note - couriers do not deliver during weekends and public holidays.

 

 

Collection Orders

  • Orders can be collected at our premises once you receive confirmation that the parcel is ready. Please ensure to supply your client code/account name to the person collecting on your behalf.
  • Proof of payment for orders can be email to accounts@logicabeauty.com. 
  • Alternatively cash or card payment will be accepted in store when collecting.
  • Payment in advance or exact cash is advised to avoid delays.

 

Damaged Shipment

  • Once you have received your goods, please check it thoroughly against your invoice.
  • If an item is received and it is either damaged or faulty or an item has not been received at all, please contact us within 48 hours.

    No claims can be accepted after this period.