Courier Orders
Standard Delivery for the greater Cape Town area is FREE for orders over R2000. This excludes furniture orders that will be quoted for by the sales team. T's & C's apply.
- All orders need to be placed by 2pm for next day delivery. Standard delivery usually takes 2-3 working days.
- Orders must be paid in full before they are dispatched. Couriers will not accept any cash or payment.
- When placing orders online, ensure the correct delivery method is chosen to avoid any delays and incorrect totals at checkout.
- Once you receive your invoice with our banking details on it, you can make payment by EFT, SnapScan or Zapper. Please email your proof of payment to accounts@logicabeauty.com.
- Please ensure there is someone at the delivery address on the day of delivery to receive your parcel.
- If there is a problem with receiving the delivery, please inform us in advance to avoid the driver attempting delivery.
- An additional delivery fee will be added to accounts for orders that require a second delivery attempt.
- Confirmation of receipt of proof of payment will be sent and the parcel will be given to the assigned courier.
- Depending on the option chosen, your parcel will reach you within 24 – 72 hours.
- An email and SMS will be sent notifying you that the parcel has been shipped and providing you with the tracking number.
- If you are using your own courier, please select the Own Courier shipping method when placing an order and inform us which courier company will collect on your behalf.
Please note: We do not accept any liability for delayed delivery, loss or damage of the item/s caused by any third party.
Couriers do not deliver during weekends and public holidays.
Collection Orders
- Orders can be collected from our premises once you receive confirmation that the parcel is ready.
- Please ensure you supply your client code/account name to the person collecting on your behalf.
- Proof of payment can be emailed to accounts@logicabeauty.com.
- Alternatively, cash or card payment will be accepted in store when collecting.
Payment in advance or exact cash is advised to avoid delays.
Damaged Shipment
- Once you have received your goods, please check them thoroughly against your invoice.
- If an item is received and it is either damaged or faulty, or an item has not been received at all, please contact us within 48 hours.
No claims can be accepted after this period.
